Staffing a Visitor Center is a big part of being an interpretive ranger, and I've done it in both Olympic and Yosemite! Visitor Centers are often visitors' first stop on their trips, since it's where they can come to get help with trip planning, discover trails, learn about weather conditions, and more. It's my job to understand all major operations within my designated park well enough to share a wide array of knowledge with visitors passing through. Beyond that, with our spot at the front desk, we're often one of the first people these visitors see; it's important for us to approach each interaction with kindness and patience!
Olympic National Park
(Port Angeles & Hurricane Ridge)
The one-hour-long Evening Program is a chance to show up and show out for crowds that gather in campground amphitheaters. I created a program that blended facts, storytelling, and art to creatively teach visitors about birds of prey.
I wrote two short stories to tell during my program: one about the struggles peregrine falcons and osprey faced in the 1940s due to DDT useage and the role of the National Park Service in recovering their populations. The other was about the northern spotted owl, a species that is endangered in the pacific northwest due to logging and competition with barred owls, but that the park is helping preserve and protect. Overall, I wanted my program to teach visitors about the challenges birds of prey have faced to help us more deeply consider our role as stewards of the natural world.
Printed pictures of the birds I discussed, as well as physcial props of real birds for visitors to gently handle, helped get my points across visually. I also hand drew pictures of my peregrine, osprey, and owl characters that I added to my slideshow to accompany my stories. Because we were in a full fire ban during the weeks I gave my program, it helped to have a slideshow, a fun visual engagement, for the crowd as I spoke, as opposed to just having a campfire to tell my stories around.
You can access my slideshow presentation via the link on the right panel beneath the image of my program setup.
Feedback on my Evening Program from Ranger Ellie, a lead ranger who helped coach me on my programs this past season:
"The stories that Cara wrote are so touching! They made the audience care about the characters and the health of their species. The use of descriptive words immerses the listener in the story. [...] Cara’s program includes great, though-provoking questions. She also ends with a call to action for her audience to continue their trips with appreciation for all that nature has endured to exist as it does today."
The hour-long Meadow Walk at Hurricane Ridge offers visitors an opportunity to learn more about the subalpine meadow environment at 5,542 feet above sea level, alongside stunning views like those in the image above.
During my walk, I discussed how trees communicate through roots and scent; how deer communicate via silent visual cues; how marmots communicate using shrill whistles and chirps; how black bears and cougars communicate through scent and markings on trees. Each of these are behaviors we can easily notice if we are in tune with our surroundings, to help us better understand our environments as well as our place in and impact on them.
I encouraged visitors to open up all their senses and to slow down during their visit to truly connect with the area. Existing intentionally with a place this way is how I believe we experience awe, a secret sixth sense that grounds us and brings us peace. I highlighted that this was a practice easily enough brought home, to enhance visitors' connections to the natural world beyond park boundaries.
Feedback on my Meadow Walk from Ranger Ellie, a lead ranger who helped coach me on my programs this past season:
"[Cara] cues her audience to notice different things about their environment, which builds upon her important points. [...] Cara’s conclusion was powerful and left the audience with a take home message encouraging them to tune in to their senses and find awe throughout their lives. [...] This program is accessible to all audiences, with questions and topics for all ages and knowledge bases. There is a positive take away fer every member of a diverse audience. [...] Cara adapts very well to large crowds. [...] She handles off topic comments from children so well and easily weaves their comments back into her program."
Visitor feedback following my Meadow Walk, from a comment card given to my supervisors and the park superintendent:
"Today I attended a ranger-lead interpretive walk at Hurricane Ridge. Ranger Cara did an excellent job. She was very informative in providing well thought out details in this amazing landscape. Her positive interaction with visitors in response to their questions was forthcoming and thoughtful. Cara is an excellent example of a dedicated NPS ranger that provides a positive view of our national parks."
The third type of program I gave at Olympic was the Overlook Talk. Situated at Victoria Overlook on Hurricane Ridge, a spot aptly named for its view of Victoria, Canada, I presented a program about how prey animals respond threats.
I focused primarily on black-tailed deer and the endemic Olympic marmot, and had pelts from each animal, a marmot skull, and a deer antler to add a tactile and visual element to the talk. This program was often more informal, since people were passing by the overlook to access various trails. This meant I had to capture and keep the interest of visitors differently, depending on a given day's crowd.
Sometimes, I had groups of 50 or more people expecting a formal talk, in which case I'd give a 15- to 20-minute presentation (a few times, for multiple groups passing through), welcoming questions and handling of props at the end. Other times, I had people more interested in coming and going quickly, so I treated it as a pop-up program that could be quickly and easily absorbed, tailored to each visitor's interests.
Yosemite National Park
(Tuolumne Meadows)
One of my passions since attending Franklin University Switzerland has been learning about freshwater ecosystems, especially in subalpine and alpine environments. This passion is what prepared me to give a two-hour-long program about the glacier-fed rivers of Tuolumne Meadows, specifically the Tuolumne River, which is the life blood of the beautiful meadow landscape, connecting all the plants, animals, and people in it.
To creatively express facts about the Tuolumne River while appealing to all ages, knowledge levels, and perspectives, I used folklore about rivers as a common thread throughout my program. It helped to have stories, which connect people across space and time and help us make sense of the world around us, as my base to help me share the natural, cultural, scientific, and political history of river ecosystems, as rivers are what connect landscapes across space and time. I highlighted how just like the stories they inspire, rivers are central to our lives, as life sources, resources, and spaces of inspiration that deserve our care and attention.
The basis of storytelling in my program also made space for visitors to share their own stories about rivers and other waterscapes, while allowing me to encourage them to be slow with the place through their travels, noticing its intricacies and patterns, connecting with it, to create new stories that they could share back home.
This program served as inspiration for my Meadow Walk at Olympic later on. It's where I learned that one of my favorite ways to interpret a place for visitors is to more or less point out the obvious, in order to then get people thinking about the landscape and ecosystem they're in more deeply, or in a new way. I've found that with kids, that's often how they learn best, just by noticing, getting curious, and being hands-on.
During this program, we discussed how trees, prey animals, predators, and flowers and their pollinators communicate, as well as how we can use all our senses to notice those interactions. To engage the kids throughout the hour-long program, I added games and activities to each section of the walk that tied into what I was discussing (e.g., playing the game Telephone to think about 'silently' communicating like the trees do; playing Sharks and Minnows (though I renamed it Cougars and Deer for my program) in an exposed space to demonstrate how hard it must be to be a prey animal in a wide-open area like a meadow or granite dome, and get kids thinking about why it's unlikely to find a prey animal in those areas).
One of the most simple yet fun programs I got to give at Tuolumne Meadows was the 15-minute Welcome Talk outside of the Visitor Center. Since I don't have a video of me presenting it in uniform at the Visitor Center, above is a video of an impromptu version of my talk I gave to my dad when he came for a visit one weekend.
The hope for the Welcome Talk was to touch on many important aspects of being in Tuolumne Meadows, giving visitors a friendly welcome and overview of the place they were visiting. Given my love for rivers, I chose to use the Tuolumne River as the common thread throughout my program, since it is the things that connects the landscape, plants, animals, and people in the area. It was a fun chance to get some visitor engagement, while giving trip recommendations and essential safety reminders.
I created a new pop-up program with a game with hand-drawn illustrations about guessing predator-prey interactions, which I brought out at various busy locations around Tuolumne Meadows, including the Lembert Dome trailhead, Tuolumne Grill parking area, and Parsons Memorial Lodge.
In addition, I helped staff previously created pop-up programs such as the Coffee With a Ranger pop-up in the Tuolumne Campground on Fridays. This was a great opportunity for visitors to engage and connect with the interpretive team to build community. I also helped with the Textures of Tuolumne pop-up on National Junior Ranger Day, which helped kids learn about the various tree and plant species surrounding them. Finally, I staffed the post card pop-up in Parsons Lodge: a fun and unique opportunity for visitors to paint their own postcard to send to loved ones, sharing highlights from their trip.
On the left panel are a few pictures from the various pop-ups I worked on, and samples of the post cards I painted.
See also:
My blog post written for the Bill Lane Center at Stanford University, which sponsored my internship, and the Instagram post I created to share about my internship day-to-day, posted to the Bill Lane Center's account.